A little more clarity
Frequently asked questions
Infrastructure, information and how we work together.
What services does Paradigm Transformation offer?
We bring together two service pillars: IT Technical Management & Infrastructure, and Business Consulting & Knowledge Management. These cover hosting, connectivity, procurement and server support alongside information modeling, compliance reporting and business process documentation.
Do you offer server hosting in South Africa?
Yes. We offer dedicated and virtual server hosting in South Africa, including high-availability solutions. The appropriate hosting setup depends on your workloads and requirements, which we can discuss during a consultation.
Can you support our existing IT team?
Yes. IT team augmentation and outsourced server support can complement your in-house team. We also offer CIO consulting and SLA management, with scope and service levels agreed for your engagement.
Is 24/7 server support available?
24/7 server support is part of our infrastructure offering. Coverage, escalation arrangements and service levels are defined in your service-level agreement.
Can you help with BBBEE and Employment Equity information?
Our consulting pillar includes data and information modeling for BBBEE, Skills Development and Employment Equity, as well as legislative compliance, strategic reporting and goal alignment.
How do I request a consultation?
Complete the consultation form with your contact details, service category and a short description of your requirements. You can also call 010 500 3155 or email hello@paradigm-transformation.co.za.